Puerto Rico Bio Bay Tours LLC. Welcome’s you to our Beautiful Island where diversity and ecology meet in a perfect harmony! In order for you to have an excellent adventure, please read all company’s policies, thank you! Our Promises: A Fun, Safe, Memorable, Experience Every Time!
Due to the need to confirm spaces for transportation, food and the limited spaces due to smaller group operations on all tours offered, the following Cancellation Policy are Strictly Enforced!
• All Bookings Are Final once Confirmed!
• Any Changes Must be made 48 hours before confirmed tour date!
• Over Turning All Booking’s Are Final! Changes or Cancellation Requests made 48 hours before confirmed tour date – Travel Plans to Puerto Rico Changed or Cancelled – Guest or Guests Become Sick – these are the only situations that Puerto Rico Bio Bay Tours will process refunds once booking has been confirmed! Be sure that none of the following apply to you or anyone in your group:
• The tour you are about to book is a kayak tour not a boat tour, guests will be seated in two person kayaks for up to two hours and must paddle together as a team during this adventure and is considered a semi athletic activity. Note that the tour is fully guided and all guests will be supervised and overseen by our guides from start to finish.
• Guests that have bad backs, hips, knees or have any type of surgeries that may make it difficult to be seated in a tight position for up to two hours.
• The best time to see the bioluminescence is on the darkest nights! So if anyone in your group has fears of the dark, or tight spaces.
• The breach weight limit on these Ocean Kayaks is combined 450lbs, any couple exceeding or close to this limit will find the kayak more unstable and harder to manage.
• Family groups are welcome, but children must be six years or older and six to eighteen with adult supervision! Children six to ten will be in a kayak with one adult and exposed to dark conditions in and around mangrove trees during this kayak adventure!
• Getting Wet is going to happen! In order to get into and out of the kayaks each couple will wade into the water knee deep to be seated and then again to get back out of the kayak! Although the kayaks are very user friendly and stable, they are kayaks and can flip over putting said couple into the water. All guests will be in PFD’s Life vests during the tour and guides will be assisting in any and all situations for your safety!
• Flora & Fauna – this tour is held in and around all types of flora and fauna guests and guides will be kayaking through a natural environment that can include but not limited to sea grasses, birds, crabs, trees, insects, lizards, bats, fish and although we very seldom come in contact with them it can happen!
Puerto Rico Bio Bay Tours LLC. Reserves the Right to Cancel any tour for the following:
Cancellation on the behalf of Puerto Rico Bio Bay Tours LLC. for weather or mechanical failure will result in a full refund of booking cost. We strive to offer the safest possible guided tours in the industry! Many times mother nature dose not allow for our Kayak Tours to be in the water, so if the following conditions arise during your tour date, tour will be cancelled at no charge to you the guests. We will also ask if you have the ability to reschedule during your visit if the Weather Works for that day you will be rescheduled and tour will run as confirmed!
• Weather Forecast, we watch the weather daily as we are in the tropics and weather can change in a moments notice. If any two of the three weather agencies forecast 50% or higher threat of rain, thunderstorms, winds exceeding 18 knots said tour will be cancelled for the safety!
• If the area is being exposed to extreme tides or wave action, said tour will be cancelled for safety!
• If unforeseen mechanical problems with our trucks and trailers arise, said tour will be cancelled!
• Low or No Showing of the Bioluminescent Organism due to man made or natural causes, will be cancelled!
• Special Note: If any of the above cancelations arise, you will be notified in advance of your tour date and given the opportunity to reschedule if possible, if your schedule dose not allow then a full refund will be processed!
All Tours are done on none motorized equipment, all tours are fully guided and guides are trained twice a month on the content of the natural areas and its ecosystems, flora and fauna as to deliver a better interpretation to our guests. We encourage our guests to not use heavy body products before the tours and offer them botanical products at the tour site. Our operation practices “Reduce, Reuse, Recycle along with “Pack It In Pack It Out” always cleaning our sites of man made trash, always bringing out what we bring in and seeing it to proper disposal or recycle locations. Company owners and guide staff assist in cleanups around the island hoping to set an example that littering is not the right choice. Studying and practicing Green Globe and IES guidelines for our operational site and field operations, pushing for bench mark and then on to best practice.
Promoting “Responsible Marketing” and supporting laws to protect our natural resources such as “Say No to Swimming” in Laguna Grande, Enjoy La Mina from the Banks and making El Yunque National Forest A Trash Free Zone!.
We at Puerto Rico Bio Bay Tours LLC. want each of our guests to know that it is our daily drive to offer our tours with endless forethought, education, and a heart felt drive to protect & conserve our natural wonders. By taking the extra steps needed to bring our tours into Puerto Rico’s eight ecosystems interacting and learning about them while taking nothing out but memories & photos and leaving nothing but footprints! We hope that you will come and join us in our quest to interact within a natural environment with our goal on interpretation, education, leading to conservation of Puerto Rico’s natural wonders.
One of our greatest gifts is the ability to bring guests into wild locations and during a short window of time, spark interest in new and trending outdoor ethic’s! Much of this is done by example. As an outfitter and custodians of the environments we work in, we practice Leave No Trace. Setting up our tours with endless forethought as to leave the natural area as we found it or better, bringing only the needed things in with us and make sure we bring them all back out! We Strive and Practice Strong Out Door Ethics such as the 7 Principles of Leave No Trace:
Plan Ahead and Prepare:
1 Know the regulations and special concerns for the area you’ll visit.
2 Prepare for extreme weather, hazards, and emergencies.
3 Schedule your trip to avoid times of high use.
4 Visit in small groups when possible. Consider splitting larger groups into smaller groups.
5 Repackage food to minimize waste.
6 Use a map and compass to eliminate the use of marking paint, rock cairns or flagging.
Travel and Camp on Durable Surfaces:
1 Durable surfaces include established trails and campsites, rock, gravel, dry grasses or snow.
2 Protect riparian areas by camping at least 200 feet from lakes and streams.
3 Good campsites are found, not made. Altering a site is not necessary.
4 In popular areas:
5 Concentrate use on existing trails and campsites.
6 Walk single file in the middle of the trail, even when wet or muddy.
7 Keep campsites small. Focus activity in areas where vegetation is absent.
8 In pristine areas:
9 Disperse use to prevent the creation of campsites and trails.
10 Avoid places where impacts are just beginning.
Dispose of Waste Properly:
1 Pack it in, pack it out. Inspect your campsite and rest areas for trash or spilled foods. Pack out all trash, leftover food and litter.
2 Deposit solid human waste in catholes dug 6 to 8 inches deep, at least 200 feet from water, camp and trails. Cover and disguise the cathole when finished.
3 Pack out toilet paper and hygiene products.
4 To wash yourself or your dishes, carry water 200 feet away from streams or lakes and use small amounts of biodegradable soap. Scatter strained dishwater.
Leave What You Find:
1 Preserve the past: examine, but do not touch cultural or historic structures and artifacts.
2 Leave rocks, plants and other natural objects as you find them.
3 Avoid introducing or transporting non-native species.
4 Do not build structures, furniture, or dig trenches.
Minimize Campfire Impacts:
1 Campfires can cause lasting impacts to the backcountry. Use a lightweight stove for cooking and enjoy a candle lantern for light.
2 Where fires are permitted, use established fire rings, fire pans, or mound fires.
3 Keep fires small. Only use sticks from the ground that can be broken by hand.
4 Burn all wood and coals to ash, put out campfires completely, then scatter cool ashes.
1 Observe wildlife from a distance. Do not follow or approach them.
2 Never feed animals. Feeding wildlife damages their health, alters natural behaviors, and exposes them to predators and other dangers.
3 Protect wildlife and your food by storing rations and trash securely.
4 Control pets at all times, or leave them at home.
5 Avoid wildlife during sensitive times: mating, nesting, raising young, or winter.
Be Considerate of Other Visitors:
1 Respect other visitors and protect the quality of their experience.
2 Be courteous. Yield to other users on the trail.
3 Step to the downhill side of the trail when encountering pack stock.
4 Take breaks and camp away from trails and other visitors.
5 Let nature’s sounds prevail. Avoid loud voices and noises.
Come and Join Us:
Thank you, for choosing Puerto Rico Bio Bay Tours LLC. for your Nature & Adventure, Eco Tour needs. If you need any further information, please feel free to contact us!
Office at: 787-888-2887
After Hours for directions and or questions: 939-539-8639